Whilst our Service Desk team are more than capable from a technical perspective we pride ourselves on the personal approach helping work through issues in a calm and controlled manner to ensure a friendly approach to our service delivery.
ITSL’s Service Desk is a 24/7/365 manned operation that delivers Enterprise class IT Service Management through our highly qualified engineers.
Our support packages include the following as standard:-
- Unlimited IT Support by telephone & email
- 30 minute response with 4 hour target resolution
- 24×7 Server monitoring
- Full Site Audits
- IT Roadmap and Strategy Advice
- Dedicated Account Manager
- Local Engineers
- Third-party supplier interaction
Let us know how many servers and desktops you have for an immediate quote.