IT Support
Our engineers are working with local businesses to provide IT Support in Leighton Buzzard and our Service Desk are able to support your business within minutes remotely. In the event we need to come to site, then Leighton Buzzard is just 20 minutes from our office. As one of the leading IT support companies in Bedfordshire we pride ourselves on the personal approach. ITSL help work through issues in a calm and controlled manner to ensure a friendly approach to our service delivery.
All Support tickets are logged in to our Enterprise class IT Service Management system to provide full traceability for the IT Support we deliver. ITSL’s Service Desk is a 24/7/365 manned operation with highly accredited Microsoft and Cisco engineers.
Our support packages include the following as standard:-
- Unlimited IT Support by telephone & email
- 30 minute response with 4 hour target resolution
- 24×7 Server monitoring
- Full Site Audits
- IT Roadmap and Strategy Advice
- Dedicated Account Manager
- Local Engineers
- No mileage charges to Leighton Buzzard
- Third-party supplier interaction
We would be happy to pop in and discuss your requirements or just let us know how many servers and desktops you have for an immediate quote.