IT Support Hitchin – choosing a local IT Support partner to help your existing IT team makes sense – not only can our engineers be onsite within minutes which is important in a crisis but our team like to just drop in to see how things are going.

We find a friendly face onsite can prompt your staff to mention that little IT Support issue. Its amazing how long people will put up with or workaround IT Support problems rather than taking two minutes to log a ticket.

If you’re looking for IT support in Hitchin, Bedfordshire then we are just up the road in Luton. So whether you are looking for additional IT support or looking to outsource your IT department, having your IT team close by, makes it easier for your staff to work closely with ours. We pride ourselves on developing that close customer relationship as we understand how important it is to the success of your business.

Our team can assist in everything from day-to-day technical support through to providing an additional resource for a small in-house IT team. Our local clients in Hitchin can just pick up the phone and ask if we wouldn’t mind dropping in to fix even the smallest of issues.

ITSL’s Service Desk is a 24/7/365 manned operation that delivers Enterprise class IT Service Management through our highly qualified engineers.

Our support packages include the following as standard:-Monitor

  • Unlimited IT Support by telephone & email
  • 30 minute response with 4 hour target resolution
  • 24×7 Server monitoring
  • Full Site Audits
  • IT Roadmap and Strategy Advice
  • Dedicated Account Manager
  • Local Engineers
  • No mileage charges to Hitchin
  • Third-party supplier interaction

 

Let us know how many servers and desktops you have for an immediate quote or just ask us to drop in for a coffee and a chat.

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