Our operate a comprehensive infrastructure management program that is designed to proactively manage and maintain key business systems. Our tight integration with network monitoring and our proactive engineering team safeguard your systems and applications. Our system checks and capacity management reviews help prevent server and network outages as well as service degradation over time.

Key elements of our Infrastructure Management:

– Support – In essence keeping the lights on and ensuring appropriate technical resource is available 24/7 to address issues rapidly and prevent/reduce downtime.

– Monitoring – Keeping a comprehensive eye on the availability, performance and health of your systems and applications. When issues occur we identify and address them rapidly. Reports are generated monthly and analysed by our team to ensure developing trends are captured.

– Management – Broken down as:

– Configuration – Ensuring appropriate configuration of your infrastructure and adapting it as your requirements develop and change.

– Administration – Assuming the role of the old-fashioned Systems Administrator. Undertaking frequent housekeeping routines to ensure that you’re getting the best from your systems and applications.

– Optimisation – Continually assessing the configuration and performance of your systems and applications to ensure optimal performance and usability.

 

Service Features
– 24/7 service delivered by a team with extensive enterprise-level skills and experience
– Comprehensive coverage encompassing the management of backups, end-point security and patch deployment
– Strong knowledge and experience supporting and implementing infrastructure solutions adhering to industry best practices

Call us for more information on +44 (1582) 262111